3Bee

Before Adopting 8

• Which hives can I adopt?
• What does an adoption include?
• From which regions can I receive honey?
• What types of honey are available?
• Can I ship honey outside Italy?

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After Adopting 12

• I haven't received confirmation of the adoption, what can I do?
• How can I add more honey to my adoption?
• Can I change honey or beehive?
• Why am I not receiving updates from my hive?
• Why haven't I received my honey?

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To gift a Beehive 6

• Why gift a Beehive?
• What does the recipient of the gift receive?
• How can I gift?
• How can I change the name on the certificate?
• How can I redeem my gift?

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Profile and Payment 8

• How can I access my profile?
• How can I change my password?
• How can I change the email entered during registration?
• How can I add my address to my profile?
• What are the payment methods?

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Biodiversity's Oasis 3

• What is the 3Bee Oasis?
• How can I create a new 3Bee Oasis?
• I have already adopted a hive, can I view it in my Oasis?

Automatic Renewal 3

• What is Automatic Renewal?
• What happens if my beekeeper is no longer available?
• How can I change my payment method?

App 2

• How can I identify a species with Biodiversa?
• How can I identify a species with Biodiversa?