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Knowledge base
3Bee Hive Adoptions
Before Adopting
8
Which hives can I adopt?
What does an adoption include?
From which regions can I receive honey?
What types of honey are available?
Can I ship honey outside Italy?
View all 8
After Adopting
12
I haven't received confirmation of the adoption, what can I do?
How can I add more honey to my adoption?
Can I change honey or beehive?
Why am I not receiving updates from my hive?
Why haven't I received my honey?
View all 12
To gift a Beehive
6
Why gift a Beehive?
What does the recipient of the gift receive?
How can I gift?
How can I change the name on the certificate?
How can I redeem my gift?
View all 6
Profile and Payment
8
How can I access my profile?
How can I change my password?
How can I change the email entered during registration?
How can I add my address to my profile?
What are the payment methods?
View all 8
Biodiversity's Oasis
3
What is the 3Bee Oasis?
How can I create a new 3Bee Oasis?
I have already adopted a hive, can I view it in my Oasis?
Automatic Renewal
3
What is Automatic Renewal?
What happens if my beekeeper is no longer available?
How can I change my payment method?
App
2
How can I identify a species with Biodiversa?
How can I identify a species with Biodiversa?
Tree adoption
Before adoption
4
What does the adoption of a tree include?
What are nectar trees?
How can I monitor my tree?
Can I gift the adoption of a 3Bee tree?